Last Updated: September 23rd, 2025

This notice describes the privacy practices of Catalyst Residential Treatment and is inclusive of inpatient and outpatient offered at these facilities, individually and collectively. Catalyst is required by law to maintain the privacy and confidentiality of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information. Please also respect the privacy of others you encounter in treatment.

This Notice of Privacy Practices describes how we may use and disclose your Protected Health Information (“PHI”) in accordance with all applicable laws. It also describes your rights regarding how you may gain access to and control your PHI. We are required by law to maintain the privacy of PHI and to provide you with a Notice of Privacy Practices (NPP). We reserve the right to change the terms of our Notice of Privacy Practices at any time. Any new Notice of Privacy Practices will be effective for all PHI that we maintain at that time. The following laws outline applicable regulations for PHI.

Protected Health Information in connection with substance use disorder services:
42 CFR Part 2 protects your health information if you are applying for or receiving services (including diagnosis or treatment, or referral) for substance use disorder. Generally, if you are applying for or receiving services for substance use disorder, we may not acknowledge your participation to a person outside the program that you attended any program, except under certain circumstances that are listed in this notice.

All Protected Health Information, including substance use disorder services:
The Health Insurance Portability and Accountability Act (“HIPAA”) Privacy Regulations (45 CFR Parts 160 and 164), also protect your health information whether or not you are applying for or receiving services for substance use disorder. Generally, if you are not applying for or receiving services for substance use disorder, the way we may use and disclose information differs slightly. These differences are listed in this notice.

 

1. Information We Collect

We may collect and maintain the following types of PHI when you use our services:

• Personal identifiers (e.g., name, address, date of birth, phone number, email).

• Medical information (e.g., diagnoses, treatment history, medications, lab results).

• Insurance and billing details.

• Communications with healthcare providers through our platform.

We may also collect non-personal data via cookies, analytics tools, and server logs. This may include browser type, referring site, pages visited, and general location (based on IP address).

2. How We Use & Disclose Information

We use and disclose PHI only as permitted under HIPAA, including:

Treat you

We can use your health information and share it with other professionals who are treating you.

Example: A doctor treating you for an injury asks another doctor about your overall health condition.

Run our organization

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

Bill for your services

We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information?

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Help with public health and safety issues

We can share health information about you for certain situations such as:

• Preventing disease
• Reporting adverse reactions to medications
• Reporting suspected abuse, neglect, or domestic violence
• Preventing or reducing a serious threat to anyone’s health or safety

Do research

We can use or share your information for health research.

Comply with the law

We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Respond to organ and tissue donation requests

We can share health information about you with organ procurement organizations.

Work with a medical examiner or funeral director

We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers’ compensation, law enforcement, and other government requests

We can use or share health information about you:

• For workers’ compensation claims
• For law enforcement purposes or with a law enforcement official
• With health oversight agencies for activities authorized by law
• For special government functions such as military, national security, and presidential protective services

Respond to lawsuits and legal actions

We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Our Responsibilities

• We are required by law to maintain the privacy and security of your protected health information.
• We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
• We must follow the duties and privacy practices described in this notice and give you a copy of it.
• We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

Changes to the Terms of this Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.

Other Instructions for Notice

• This notice is effective on September 20th, 2025.
• Contact our Privacy/Quality Management Office at 435-723-4600 or by e-mail at info@catalystrtc.com

We may also disclose PHI if necessary to prevent a serious threat to your health or safety or the health and safety of others, consistent with applicable law. Other uses or disclosures will only be made with your written authorization. You may revoke such authorization in writing at any time.

3. Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your medical record

• You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
• We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record

• You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
• We may say “no” to your request, but we’ll tell you why in writing within 60 days.

Request confidential communications

• You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
• We will say “yes” to all reasonable requests.

Ask us to limit what we use or share

• You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
• If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.

Get a list of those with whom we’ve shared information

• You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
• We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you

• If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
• We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

• You can complain if you feel we have violated your rights by contacting our Quality Management Office: Phone: (435) 723-4600 | Email: jordan@catalystrtc.com
• You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting hhs.gov/ocr/privacy/hipaa/complaints/.
• We will not retaliate against you for filing a complaint.

4. YOUR CHOICES

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

• Share information with your family, close friends, or others involved in your care
• Share information in a disaster relief situation
• Include your information in a hospital directory

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases, we never share your information unless you give us written permission:

• Marketing purposes
• Sale of your information
• Most sharing of psychotherapy notes

In the case of fundraising:

We may contact you for fundraising efforts, but you can tell us not to contact you again.

5. Safeguards

We implement administrative, physical, and technical safeguards to protect your PHI, including:

• Encrypted storage and transmission of data.

• Access controls and authentication procedures.

• Staff training on HIPAA compliance.

• Routine monitoring and auditing of systems.

6. Cookies and Analytics

We use cookies (small text files) and third-party analytics services (such as Google Analytics) to help us understand how visitors interact with our website.

Cookies help us:

• Track website traffic and usage patterns
• Recognize repeat visitors
• Optimize our site’s performance

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly without them.

7. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data with trusted partners who assist us in operating the website or providing services, under strict confidentiality agreements.

8. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. If a breach of your PHI occurs, we will notify you without unreasonable delay, consistent with HIPAA and HITECH requirements.

We are required by law to maintain the privacy of your PHI, provide you with this notice of our legal duties and privacy practices, and notify you following a breach of unsecured PHI.

9. Your Consent

By using our site, you consent to our Privacy Policy and the use of cookies and analytics tools as described.

10. Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Questions?

Individuals can contact us using the information below for further information about Catalyst’s company privacy policies. Please contact us with any questions regarding this Privacy Policy.

Phone: (435) 723-4600  |   Email: jordan@catalystrtc.com